File a Claim

We're here to help you through every step of the claims process with expert guidance and personal advocacy

Need Immediate Assistance?

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24/7 Emergency Claims Hotline

For serious accidents, emergencies, or urgent claims that require immediate attention outside business hours.

Call Emergency Line

How Would You Like to File Your Claim?

Choose the method that works best for you. Our team will guide you through the entire process.

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Call Us Directly

Speak with one of our licensed claims specialists who will walk you through the process and ensure all necessary information is collected.

Call (956) 253-3312
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Online Form

Complete our comprehensive online claims form below. We'll review your submission and contact you within 2 hours during business hours.

Fill Out Form
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Visit Our Office

Come to our Brownsville office for in-person assistance with your claim. Our team can help with documentation and answer all your questions.

Get Directions

Online Claims Form

Please provide as much detail as possible to help us process your claim quickly and efficiently.

What to Expect After Filing Your Claim

We'll guide you through every step of the claims process to ensure a smooth experience.

1

Immediate Acknowledgment

You'll receive confirmation of your claim submission within 2 hours during business hours. We'll provide you with a claim number for tracking purposes.

2

Claims Specialist Assignment

A dedicated claims specialist will be assigned to your case and will contact you within 24 hours to discuss next steps and answer any questions.

3

Investigation & Documentation

We'll work with you to gather all necessary documentation, photographs, and reports. Our team will coordinate with adjusters and other parties as needed.

4

Claim Resolution

We'll advocate for you throughout the process to ensure fair and prompt settlement. You'll be kept informed at every stage until your claim is resolved.